Example InstallsΒΆ

15-Agent ViciBox Express

  • Single server with recommended hardware spec

  • 75-Trunk capacity

  • All-In-One install, best for small call centers

75-Agent ViciDial Cluster

  • Three telephony servers using recommended hardware spec

  • One web server using recommended hardware spec

  • One database server using recommended hardware spec

150-Agent ViciDial Cluster

  • Six telephony servers using recommended hardware spec

  • One web server using recommended hardware spec

  • One database server using 150-Agent database hardware spec

300-Agent ViciDial Cluster

  • Twelve telephony servers using recommended hardware spec

  • Two web servers using recommended hardware spec

  • Optionaly a load balancer of some sort

  • One database server using 300-agent database hardware spec

  • Optionally a second database server doing replication for reporting